Shipping policy
alphaomegaphilately – Shipping Policy
At alphaomegaphilately, we aim to deliver your collectible items safely and promptly. Please read our shipping policy carefully before placing an order.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer standard shipping for domestic (India) and international deliveries.
Domestic shipping: Typically 3–7 business days depending on location.
International shipping: Delivery times vary by country and customs; usually 7–21 business days.
Delivery times are estimated and not guaranteed. Delays may occur due to shipping carriers, customs, or unforeseen events.
3. Shipping Charges
Shipping costs are calculated at checkout and may vary based on order weight, size, and destination.
Any customs duties, import taxes, or other fees for international orders are the responsibility of the buyer.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or WhatsApp (if provided).
You can track your shipment using the carrier’s website.
5. Risk of Loss
Once the package is handed to the shipping carrier, risk of loss or damage passes to the buyer.
Please ensure your shipping address is accurate. We are not responsible for lost packages due to incorrect addresses.
6. Damaged or Lost Items
If your item arrives damaged or is lost in transit, please contact us within 7 days of delivery.
We may require photos of the damaged item or a claim with the shipping carrier before issuing a replacement or refund.
7. Contact
For shipping inquiries, please contact:
Email: duleep@gmail.com
Thank you for shopping with alphaomegaphilately — we carefully pack every item to ensure a safe and enjoyable collecting experience.